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Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
Description
Consolidate all your test cases in a single platform using Zoho QEngine, which offers a blend of no-code, low-code, and conventional coding options. You can create, develop, manage, and execute automated functional tests while fostering collaboration within your team. This comprehensive test automation software equips you with all the necessary tools to effectively oversee your entire testing lifecycle. Zoho QEngine is designed for testing web applications across various browsers, enabling you to build and manage automated test cases for web applications up to ten times faster with minimal coding or no-code requirements. The simplicity of automated testing for web applications is enhanced with Zoho QEngine. Additionally, it provides essential features like mobile emulators, simulators, Appium compatibility, and access to real devices, ensuring that your mobile test cases adhere to quality benchmarks. Furthermore, you can test, validate, manage, and automate all types of API requests and responses through Zoho QEngine's user-friendly cloud-based API testing software. With its interoperability capabilities, Zoho QEngine delivers the comprehensive functionalities you need in a robust testing tool, making it an indispensable asset for developers and testers alike.
API Access
Has API
API Access
Has API
Integrations
Appium
BOSCO
COZYROC SSIS+ Suite
Cal ID
ConneXio
Cyclr
DigitAll
Digital Tide
Everstage
GetResponse
Integrations
Appium
BOSCO
COZYROC SSIS+ Suite
Cal ID
ConneXio
Cyclr
DigitAll
Digital Tide
Everstage
GetResponse
Pricing Details
$60.00 per user per month
Free Trial
Free Version
Pricing Details
$101.57 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/qengine/
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
API Testing
Functional Testing
Fuzz Testing
Load Testing
Penetration Testing
Runtime and Error Detection
Security Testing
UI Testing
Validation Testing
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Functional Testing
Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing
Mobile App Testing
Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing
Test Management
Automation Integration
Collaboration Tools
Pass/Fail Results Tabulation
Reporting / Analytics
Requirements Management
Test Scheduling
Test Tracking
Time/Budget Tracking
