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Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
Description
bbPress is a forum software developed by the WordPress community that emphasizes a streamlined user experience. Have you ever encountered frustration with forum or bulletin board software that was either sluggish or burdened with unnecessary features? With its core focus on simplicity, adaptability, robust integration with WordPress, adherence to web standards, and impressive speed, bbPress aims to offer a more efficient solution. The goal is to keep the software lightweight while still enabling impactful extensions through WordPress’s vast plugin ecosystem. So, what does this all translate to? bbPress is an efficient tool, built to tackle any challenge you present to it. Every aspect of its code is crafted with these core values, so if they resonate with you, consider getting involved! As an open-source project licensed under the GPL, bbPress thrives thanks to the dedication of countless contributors and supporters from around the globe. Contributions, whether in the form of patches or requests for comments, are not only welcomed but also celebrated, creating an active and collaborative community around the software.
API Access
Has API
API Access
Has API
Integrations
Campaign Monitor
EqualWeb
FastWebHost
Memberful
Okta
Paid Memberships Pro
Slack
Sunshine Conversations
WebPurify
Woffice
Integrations
Campaign Monitor
EqualWeb
FastWebHost
Memberful
Okta
Paid Memberships Pro
Slack
Sunshine Conversations
WebPurify
Woffice
Pricing Details
$9 per agent per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Vendor Details
Company Name
bbPress
Founded
2004
Country
United States
Website
bbpress.org/forums/
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label