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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

We bring restaurants and guests together, working to strengthen their connection through a seamless and memorable experience. By blending modern technology with the human touch, we provide restaurants with the essential tools, services, and support they need to operate more efficiently, increase profitability, and create exceptional experiences for their guests. Zenchef is an all-in-one, fully integrated platform that covers reservations, mobile payments, and customer loyalty. Since its creation in 2010, Zenchef has served over 7,000 customers across 15 countries, providing restaurateurs with a comprehensive customer experience management tool that covers the entire service journey—before, during, and after the meal. With no commissions or intermediaries, restaurant owners maintain full independence. With one intuitive software, restaurant owners can easily manage reservations, websites, digital menus, click & collect services, reviews, customer databases, digital payments via QR code, and marketing campaigns. The platform also provides a simple, effective way to engage customers through personalized offers. Zenchef’s platform has shown to save up to 2 hours a day, reduce no-shows to less than 1%, and increase table turnover by 30%.

Description

The e-Res table reservation system, designed specifically for restaurants and bars, has been in development for over two decades, making it one of the most sophisticated solutions available. Collaborating closely with restaurateurs, we have crafted e-Res to be not only user-friendly but also highly adaptable, catering to the diverse needs of establishments of any size. Regular updates ensure that e-Res continues to deliver innovative features and software enhancements, keeping it at the forefront of the restaurant technology landscape. With seamless integration across PCs, tablets, and mobile devices, access to your reservation diary is always at your fingertips. You can effortlessly add, modify, or cancel reservations from your phone even when you're not at the restaurant, and any changes made will be instantly reflected across all devices connected to e-Res, ensuring that your reservation system is always synchronized and up-to-date. This level of connectivity and responsiveness empowers restaurant operators to manage bookings efficiently, enhancing the overall customer experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lightspeed Retail Yes 
Painapo Yes 
Zelty Yes 

Integrations

Lightspeed Retail No 
Painapo No 
Zelty No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Zenchef

Founded

2010

Country

France

Website

www.zenchef.com

Vendor Details

Company Name

Kernow Software

Founded

2005

Country

United Kingdom

Website

www.kernow-software.co.uk

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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