Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
Description
fone.me serves as an AI-driven call assistant and messaging service tailored for individuals and small enterprises. When users are not available, it manages calls and messages by inquiring about the needs of callers, utilizing the information provided by users to respond effectively, and delivering a summary along with a transcript afterward. Users can connect with the assistant via a shareable web link, WhatsApp, Telegram, or, for those on the Premium plan, a dedicated phone number, with the option to forward missed calls to that number. The assistant excels at taking messages, managing appointment requests, answering business-related inquiries, and can make calls or send messages on behalf of users after confirming their wishes. Additionally, messages sent via WhatsApp can be customized to display in the recipient's language alongside an English translation. Users have the capability to oversee and intervene in conversations through both the app and the website interface. While there is a free version available, the Premium option enhances access with a unique phone number, included call minutes, and extra links for the assistant. This versatile service is designed to cater to both personal needs and the call and messaging requirements of small businesses. Furthermore, its user-friendly features make it an appealing choice for streamlining communication in various settings.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Apple Maps
Yes
Google Cloud Search
Yes
Telegram
No
WhatsApp
No
Yelp
Yes
Yelp Guest Manager
Yes
Integrations
Apple Maps
No
Google Cloud Search
No
Telegram
Yes
WhatsApp
Yes
Yelp
No
Yelp Guest Manager
No
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Pricing Details
$0
Free plan available. Premium starts at $9.99/month and adds a dedicated phone number, call minutes, and additional agent links.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Vendor Details
Company Name
Unified Acquisitions
Country
United States
Website
www.fone.me