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Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
Description
Enhance customer loyalty through the use of Yelp WiFi by gathering customer data, distributing promotions, and fostering loyalty. When guests connect to your complimentary WiFi, they will see a customized sign-in page that reflects your brand. This allows you to target customers effectively with simple-to-create email promotions that encourage repeat visits. Cultivating a strong presence on Yelp builds trust among potential customers, making them more likely to choose your business. You can manage your Yelp page for free, or opt for an upgrade to differentiate yourself from competitors. By being visible to potential customers searching for local businesses, you can expand your reach significantly. Additionally, Yelp Connect enables you to share regular updates, keeping prospective customers informed about your offerings. Utilize marketing and front-of-house tools like Waitlist, Reservations, and Takeout to convert casual visitors into loyal patrons. To further expand your local services and home business, Yelp provides a variety of solutions designed to attract a larger customer base and enhance your overall visibility. Consistently engaging with your audience can create a thriving community around your brand.
API Access
Has API
API Access
Has API
Integrations
Yelp
Apple Maps
ClickSend
Constant Contact
Google Cloud Search
LeadsBridge
Yelp Guest Manager
Integrations
Yelp
Apple Maps
ClickSend
Constant Contact
Google Cloud Search
LeadsBridge
Yelp Guest Manager
Pricing Details
$129 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
www.yelpwifi.com
Product Features
Product Features
WiFi Marketing
Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns