Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.
Description
Whether you operate as a niche consulting firm or a global IT service provider, decídalo offers the perfect SaaS solution for streamlining your internal operations. With reduced administrative tasks, you can focus on billable hours, ultimately leading to increased profitability. The hours dedicated to tasks like updating CVs, managing staffing projects, preparing bid proposals, or collecting data for client inquiries cannot be charged to clients. By automating these time-intensive internal duties, decídalo enables you to allocate your time in a more productive manner. This innovative platform enhances your sales potential by delivering faster response times, tailored CVs for specific bids, and pertinent project references. Additionally, decídalo effectively connects skills, project needs, employee availability, and financial data, guiding you on how to leverage existing skills for maximum profit. The system proactively identifies potential idle times for consultants and assists in locating suitable new project opportunities, ensuring that your team remains engaged and productive. With decídalo, your organization can achieve greater efficiency and success in a competitive market.
API Access
Has API
API Access
Has API
Integrations
BMC Helix CMDB
BMC Helix ITSM
Indent
Jira
Jira Work Management
Microsoft Azure
Okta
Teamstack
Integrations
BMC Helix CMDB
BMC Helix ITSM
Indent
Jira
Jira Work Management
Microsoft Azure
Okta
Teamstack
Pricing Details
$0 per month Freemium
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Xurrent
Founded
2010
Country
United States
Website
www.xurrent.com
Vendor Details
Company Name
Data Assessment Solutions
Founded
2008
Country
Germany
Website
www.data-assessment.com/en/decidalo/
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting
Configuration Management
Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management