EV Service Manager Description

IT has the opportunity to support digitalization across the enterprise and an integrated cloud-based IT Service Management software tool is crucial to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organization.

Our Service Manager platform is designed to meet even the most complex needs, while bringing new levels of simplicity, agility and mobility to cloud-based IT Service Management software.

Service Manager's robust automated engine includes support for the ITIL lifecycle and PinkVerified processes.

Our smart and adaptable interface allows you to integrate dashboards, portals, and third-party apps to provide a user experience with access to everything that is important.

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
EasyVista
Year Founded:
1988
Headquarters:
France
Website:
www.easyvista.com

Media

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Product Details

Platforms
SaaS
Windows
Type of Training
Live Online
Customer Support
Online

EV Service Manager Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

EV Service Manager User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Global ITSM Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    EasyVista

    Date: Aug 12 2021

    Summary: Very user friendly. A simple and non technical Interface and a modern look and feel. Self help works very well and is easy to set up and use. The IT Service Manager is not too technical to learn and use.

    Positive: Usability and ease of Administration. Simple to use. Various portals for users, self help and IT staff Ticket Management.

    Negative: Initially setting up new Request and Incident catalogues was a long process, but once completed it runs very well.

    Read More...