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Description
Serving as the first point of interaction between guests and the property, this collection of modules features Front Office, Housekeeping, Call Monitoring, and a Mobile Guest Application designed for a seamless experience. Ensuring strict oversight of all internal hotel operations is essential for maximizing both efficiency and profitability. Additionally, this group contains modules focused on Accounting, Accounts Receivable/Accounts Payable, Management Information Systems, and Budgeting to streamline financial processes. It also encompasses the purchasing and receipt of materials, along with tracking their usage, thereby overseeing the property's material management. This segment includes modules for purchasing, inventory control, and Food and Beverage Costing. The Point of Sale (POS) system is a vital element of each property, enhancing the guest experience across the various food and beverage outlets. Furthermore, this group provides crucial insights into point-of-sale systems and table reservation products. Moreover, it contains specialized modules that significantly advance the management capabilities of property operations, ensuring a holistic approach to hospitality management.
Description
The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.
API Access
Has API
API Access
Has API
Integrations
ChargeAutomation
EasyWay
OpenKey
TrustYou
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
WinHMS
Founded
2001
Country
India
Website
www.winhms.com
Vendor Details
Company Name
Data Devices
Founded
1989
Country
India
Website
www.datadevices.com/thehotelier/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
