Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WhatsArab is a platform designed specifically for Arabic-speaking users, facilitating WhatsApp Business operations for sales, marketing, and support teams across the MENA region. This innovative workspace, available in both Arabic and English, includes features like a shared inbox, customer relationship management (CRM) for contacts, broadcast campaigns, pre-approved templates, visual chatbot interactions, automated follow-ups, and comprehensive analytics. As a recognized Meta Tech Provider, WhatsArab enables the official Embedded Signup and allows for the coexistence of eligible WhatsApp Business apps. Furthermore, its AI Copilot and knowledge-base chatbot function to aid teams by providing responses and facilitating human handoff when necessary. The platform also boasts seamless integrations with popular services such as Salla, Shopify, and WooCommerce. Developers have access to robust tools including REST APIs, signed webhooks, and official SDKs, which are available via @whatsarab/sdk on npm for TypeScript/Node.js and whatsarab on PyPI for Python. Users can choose between a complimentary plan or a 14-day trial of the paid plan, with subscriptions beginning at $39 per month. Additionally, Meta's messaging fees are charged separately by Meta, without any additional markup from WhatsArab. Headquartered in Cairo, Egypt, WhatsArab, LLC is registered in Delaware, USA, and operates independently, with no endorsements from Meta or WhatsApp. This platform stands out for its commitment to enhancing communication in Arabic, empowering businesses to thrive in the digital landscape.
Description
eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Shopify
No
WhatsApp
No
WooCommerce
No
Pricing Details
$0; paid from $39/month
USD monthly software plans: Free $0; Starter $39; Growth $89; Scale $249; Enterprise custom quote. Annual billing saves 20%. A 14-day paid-plan trial is available. Included seats: 1/3/10/25; WhatsApp numbers: 1/2/5/unlimited; AI tokens/month: 10,000/25,000/60,000/160,000 (Free/Starter/Growth/Scale). Extra seats on Starter/Growth/Scale: $12/$9/$7 per month. Paid-plan message overage: $2 per 1,000. Meta messaging fees are separate and billed by Meta, with no WhatsArab markup. Regional prices may differ.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
WhatsArab, LLC
Founded
2026
Country
Egypt
Website
whatsarab.com
Vendor Details
Company Name
eBSEG
Founded
2000
Country
Canada
Website
ebseg.com/Digital-Bot-Platform.html
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes