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support

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Description

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

Description

When patrons spend less time waiting, they can savor their experience even more! Eliminate physical queues for your guests, promote safe social distancing, and give them the chance to fully explore everything your venue provides. Our innovative virtual queuing solutions have already benefited over 19 million visitors by helping them escape long lines and fully enjoy their day. By removing wait times, you can make guests feel more comfortable while adhering to social distancing guidelines. Additionally, they will have more opportunities to relish the various attractions your venue presents. With a wealth of patents and two decades of industry expertise, we are uniquely positioned to enhance your venue’s virtual queuing strategy. You can offer various service tiers tailored to different budget levels, leading to shorter wait times and customized ride experiences. With guests liberated from the burden of waiting in line, they can devote more time to enjoying the shopping and dining options available at your venue. We are committed to delivering an enterprise-grade service experience that emphasizes generating additional revenue for our partners. Ultimately, our goal is to make every visit memorable and enjoyable while optimizing guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Office 2021 Yes 
Pulse SMS Yes 
WhatsApp Yes 

Integrations

Microsoft Office 2021 No 
Pulse SMS No 
WhatsApp No 

Pricing Details

contact to get quote
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wavetec

Founded

1987

Country

United Arab Emirates

Website

www.wavetec.com

Vendor Details

Company Name

accesso

Country

United States

Website

www.accesso.com/solutions/virtual-queuing

Product Features

Queue Management

Appointment Scheduling Yes 
Calendar Yes 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard No 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters No 
Virtual Queue Yes 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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