Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VoiceSys is a robust transcription management solution that is fully compliant with HIPAA regulations, offering a comprehensive suite of interconnected software components designed using cutting-edge networking and voice compression technologies. This system is capable of functioning efficiently across various geographical locations and seamlessly integrates with any external EMR or HIS systems. It organizes the flow of transcription files by transferring data between healthcare providers and transcription offices, ensuring that transcribed documents are promptly returned to the physicians. Additionally, the VoiceSys Web Admin serves as a web-based version of the VoiceSys Enterprise Manager, enhancing accessibility for users. With its state-of-the-art voice recognition capabilities, VoiceSys accurately converts audio files into text format, thereby enhancing workflow efficiency and improving the quality of medical record processing. Overall, VoiceSys revolutionizes the transcription process, making it more streamlined and effective in meeting the needs of healthcare professionals.

Description

IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM Cloud
IBM Cloud Pak for Applications
IBM Watson

Integrations

IBM Cloud
IBM Cloud Pak for Applications
IBM Watson

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01 per minute
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

M2ComSys

Founded

1995

Country

United States

Website

us.m2comsys.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-speech-to-text

Product Features

Medical Transcription

Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Product Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Alternatives

Alternatives

TMate Reviews

TMate

TMate AI