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Description
VoiceSys is a robust transcription management solution that is fully compliant with HIPAA regulations, offering a comprehensive suite of interconnected software components designed using cutting-edge networking and voice compression technologies. This system is capable of functioning efficiently across various geographical locations and seamlessly integrates with any external EMR or HIS systems. It organizes the flow of transcription files by transferring data between healthcare providers and transcription offices, ensuring that transcribed documents are promptly returned to the physicians. Additionally, the VoiceSys Web Admin serves as a web-based version of the VoiceSys Enterprise Manager, enhancing accessibility for users. With its state-of-the-art voice recognition capabilities, VoiceSys accurately converts audio files into text format, thereby enhancing workflow efficiency and improving the quality of medical record processing. Overall, VoiceSys revolutionizes the transcription process, making it more streamlined and effective in meeting the needs of healthcare professionals.
Description
IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.
API Access
Has API
API Access
Has API
Integrations
IBM Cloud
IBM Cloud Pak for Applications
IBM Watson
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.01 per minute
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
M2ComSys
Founded
1995
Country
United States
Website
us.m2comsys.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/watson-speech-to-text
Product Features
Medical Transcription
Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding
Product Features
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding