VoiceSys Reviews

Amazon Transcribe allows developers to add speech-to-text capabilities to their applications. Computers cannot search for and analyze audio data. Recorded speech must be converted into text before it can be used for applications. Customers used to have to work with transcription companies that required them to sign lengthy contracts and were difficult to integrate into their technology stacks. Many of these providers use outdated technology which is difficult to adapt to different situations, such as low-fidelity phone audio that is common in contact centers. This results in poor accuracy. Amazon Transcribe uses deep learning called automatic speech recognition (ASR), to quickly convert speech into text. Amazon Transcribe is a tool that can be used to transcribe customer calls, automate subtitles, and generate metadata to support media assets in order to create a searchable archive.