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Description
Organizations understand the necessity of a reliable phone line for effective communication with customers and clients. Our innovative cloud-based telephone system offers exceptional sound quality, call recording features, conference bridging, and a range of additional premium experiences. With the assistance of our skilled engineers, you can expect comprehensive technical support, seamless setup, and prompt responses to any questions or issues that may arise. By opting for our cloud technology for your telecommunication needs, you can significantly cut down on initial capital investments, eliminate ongoing management costs, and enjoy numerous other benefits. If you're on the go and don’t want to lug around your office phone, rest assured that you can easily have all incoming calls forwarded to your mobile device when you're away from your desk. This flexibility ensures that you remain connected no matter where you are.
Description
Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.
API Access
Has API
API Access
Has API
Integrations
Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Vultus Recruit
Zoho CRM
Zoho Desk
Integrations
Bigin by Zoho CRM
ManageEngine ServiceDesk Plus
Outdoo AI
Truto
Vultus Recruit
Zoho CRM
Zoho Desk
Pricing Details
$24.99/month/user
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vitel Global
Founded
2009
Country
United States
Website
www.vitelglobal.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/voice/
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing