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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enable your Customer Success team to deliver exceptional customer experiences by utilizing advanced analytics, automation, and robust project management tools. There's no need to sacrifice functionality for simplicity; easily onboard your team with ready-to-use integrations and project templates. After that, tailor unique customer experiences through scalable customization and automation features. Vitally brings together customer data from your entire technology ecosystem, allowing you to proactively spot trends and harness insights for an outstanding customer journey. Imagine having access to CRM, product analytics, support inquiries, emails, NPS results, and revenue information all consolidated in a single interface, enhancing efficiency and decision-making. This holistic view empowers teams to respond swiftly and effectively to customer needs.

Description

The Customer Success and actionable data platform leverages technology to foster reliable relationships between your organization and its clientele. By employing sophisticated methods to analyze extensive data sets, we create a distinct perspective of the customer experience, generating insights that enable your business to act with greater proactivity and precision. Recognizing the unique aspects of each company, SenseScore is fully tailored to your specific circumstances and business requirements. We assess key indicators to gauge your customers' wellbeing, allowing you to foresee potential risks and uncover opportunities for growth. The SenseData platform seamlessly integrates with your existing digital tools and data sources. Utilizing our proprietary API, SenseConnect, we facilitate connections with over 70 applications, as well as databases and spreadsheets, in a swift and secure manner. This ensures you have access to all pertinent information that is crucial for your business. Our dedicated team of experts is available to assist you in navigating any challenges you face with data management, ensuring that you fully harness the potential of your data resources. Ultimately, we aim to empower your organization to make informed decisions based on reliable insights.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift Yes 
Google Cloud BigQuery Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Mixpanel Yes 
Salesforce Yes 
Zendesk Yes 
Amplitude No 
Axis LMS Yes 
Clearbit Yes 
Delighted No 
Google Ads No 
Google Cloud Platform No 
Neogrid No 
Oracle Fusion Cloud ERP No 
Retently No 
Slack Yes 
Stripe Yes 

Integrations

Amazon Redshift Yes 
Google Cloud BigQuery Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Mixpanel Yes 
Salesforce Yes 
Zendesk Yes 
Amplitude Yes 
Axis LMS No 
Clearbit No 
Delighted Yes 
Google Ads Yes 
Google Cloud Platform Yes 
Neogrid Yes 
Oracle Fusion Cloud ERP Yes 
Retently Yes 
Slack No 
Stripe No 

Pricing Details

$99.00/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Vitally

Founded

2017

Country

United States

Website

www.vitally.io

Vendor Details

Company Name

sensedata

Country

Brazil

Website

www.sensedata.com.br/en/index.html

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management Yes 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Alternatives

Alternatives

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