StepFunction Description

Our ML engine learns from all customer interactions. StepFunction provides actionable analytics and growth forecasts. Our end-to-end solution adapts to your current state. Growth AI begins with the ingesting of operational data from various systems, including CRM, billing, care/support and product usage. Data preparation is key to step function improvement in business forecasts. StepFunction works with your existing systems of record and doesn't interfere with customer success workflows. Deep dive into your revenue to account new, stable, downgrades and churn. Just a click away are historical trends and future predictions for each cohort. You can get insights in the form risk scores that will allow you to target customers with high scores and recommend actions for treatment. Find out how your customer risk is changing instantly and, most importantly, why it's changing.

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Company Details

Company:
StepFunction
Headquarters:
United States
Website:
www.stepfunction.ai/

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online

StepFunction Features and Options

Artificial Intelligence Software

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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