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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Versatile Professional is crafted to streamline and enhance the organization and management of both physical and digital records for small to medium-sized businesses, offering an intuitive, secure, and dependable solution. It provides everything necessary to effectively oversee your records management initiatives with confidence. Whether your documents are frequently accessed and categorized as “active” or stored away in boxes for future review as “inactive,” Versatile Professional ensures you can monitor their locations consistently. The software allows for the association of records with specific departments and enables the implementation of a comprehensive file classification system. The Checkout Manager feature efficiently handles record requests, monitors the movement of files and boxes, manages check-out processes, and facilitates the generation and emailing of overdue reports. Additionally, finding records is made simple with Versatile Professional’s space management capability, which presents a virtual records center complete with customizable aisles, bays, and shelves, ensuring that all your storage needs are met. Overall, Versatile Professional not only enhances efficiency but also fosters a culture of accountability in records management.

Description

GovQA's software for managing Public Records Requests is the leading choice for state and local government entities, outpacing all competitors in handling Freedom of Information Act (FOIA) requests. Our innovative, patent-pending features, such as in-line deflection that presents detailed information prior to request submission, effective duplicate request identification, and a structured tiered processing system, significantly minimize repetitive tasks, reduce the risk of errors, and facilitate seamless collaboration among involved parties. If you're facing challenges related to public records, we offer a robust solution! The GovQA platform integrates our extensive expertise, rules engine, workflow capabilities, and payment systems to deliver a holistic Public Records Software Management System tailored to the unique requirements of every department. With our groundbreaking deflection tools, essential information is readily accessible before any formal request is made, streamlining the entire process. By choosing GovQA, organizations can enhance efficiency and transparency in their public records management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Zasio Enterprises

Founded

1987

Country

United States

Website

www.zasio.com/technology-solutions/records-management-software/versatile-professional/

Vendor Details

Company Name

WebQA

Founded

2000

Country

United States

Website

www.webqa.net

Product Features

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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