WebQA Description
GovQA's Public Records Request Management software processes more Freedom of Information Act requests for state and local governments than any other software provider. Our patent-pending tools, such as in-line deflection, which provides detailed requested information before a request can be submitted; powerful duplicate request flagging, linking; and tiered requests processing, all help to reduce repetitive work, minimize the chance of errors, and facilitate collaboration with relevant parties. We have a solution for any public records problem! GovQA's public records (FOIA platform) combines our proven knowledge, rules engine, workflow and payment technologies to create a comprehensive Public Records Software Management System. It works across all departments and can be configured to meet your specific needs. Patent-pending deflection tools provide requested information immediately and before a request is submitted.
WebQA Alternatives
JustFOIA
JustFOIA is the most user-friendly records request software. It manages all steps of the process, from intake to delivery. Let's take a look at how JustFOIA processes a request. You can customize web-based records request forms to suit your organization's requirements. You can create as many forms as you like, and each request type can have its own form. A user can create a new request workflow and assign predefined or custom tasks to certain departments or users. In-app collaboration is possible to complete tasks, get approvals, process and redact required records, and securely deliver to the requestor automatically! Your imagination can make it easier to streamline your process with workflows. It's easy to communicate with all departments to ensure that the request is processed efficiently. You can recover the costs of each inquiry by charging your organization.
Learn more
Libria
It is difficult to get the right information to the right people in the right timeframe. Libria software will make it easier to manually process FOIA requests. Libria is a comprehensive FOIA software that manages the entire FOIA process: tracking, request capture, document gathering, correspondence fulfillment, archival and reporting.
Learn more
Voltaire
Voltaire is a top-of-the-line jury research application for lawyers and litigation consultants. Voltaire is a patent-pending technology that harnesses artificial intelligence and machine learning to examine and dissect a wealth of public and social records on potential jurors and witnesses. This provides legal teams and litigators with actionable insights. Voltaire helps you uncover hidden biases and potential issues quickly, and improves trial outcomes.
Learn more
RequestPro
RequestPro's public record request management platform is a secure and efficient way to reduce the administrative burden of handling a large volume of Freedom of Information Act (FOIA), and Public Records Act (PRA), requests. You can process FOIA/PRA request received via the Platform or by email, mail fax, phone or voicemail. Predictive Coding to automatically suggest similar terms and requests. Your agency's public-facing portal can be customized to reflect your agency's style and look. Requesters can search for information online, view status updates, and be directed to the most frequently requested information. Redact words, phrases, names or personally identifiable information, and apply redactions on entire documents. For request processing, customize lists of protected and exempt information. Track, communicate, and send requests to different departments.
Learn more
Integrations
No Integrations at this time
Company Details
Company:
WebQA
Year Founded:
2000
Headquarters:
United States
Website:
www.webqa.net
Media
Recommended Products
Secure User Management, Made Simple | Frontegg
Frontegg powers modern businesses with a user management platform that’s fast to deploy and built to scale. Embed SSO, multi-tenancy, and a customer-facing admin portal using robust SDKs and APIs – no complexity required. Designed for the Product-Led Growth era, it simplifies setup, secures your users, and frees your team to innovate. From startups to enterprises, Frontegg delivers enterprise-grade tools at zero cost to start. Kick off today.
Product Details
Platforms
SaaS
Type of Training
Webinars
Live Online
Customer Support
Online
Phone Support
WebQA Features and Options
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WebQA User Reviews
Write a Review- Previous
- Next