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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

B2B Store
Checkmk
Clearbit
Elasticsearch
GitHub
GitLab
Icinga
Microsoft 365
Microsoft Exchange
ModelOp
Pandora FMS
Quickwork
Slack
Stackreaction
i-doit
n8n

Integrations

B2B Store
Checkmk
Clearbit
Elasticsearch
GitHub
GitLab
Icinga
Microsoft 365
Microsoft Exchange
ModelOp
Pandora FMS
Quickwork
Slack
Stackreaction
i-doit
n8n

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

5€/user/month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/

Vendor Details

Company Name

Zammad

Country

Germany

Website

zammad.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

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