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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

RepDesk can be easily connected to your accounting and shop floor systems. VendorDesk allows you to securely manage vendors. It can be used for order processing, reporting, and integration with your ERP system. Orders can be received and processed with real-time connection via RepDesk/RepPad. This allows you to keep all your data, including inventory, availability updates, and historical order data, without having to sacrifice the robust reporting and full dashboard capabilities that RepDesk offers. Export data to integrate with backend systems or ship to ID matching. Receive and modify incoming orders. Push real-time product information to RepDesk. Create and run reports about agencies, reps and order values.

Description

Everything HelpDesk is a web-based help desk solution that was specifically designed for K-12 schools and local and state governments. This robust help desk platform was developed by GroupLink, a top K-12 and government help desk. It simplifies incident requests, improves productivity, and improves user satisfaction. Everything HelpDesk offers a variety of features that allow organizations to track and streamline issues and report progress. These include email and calendar integration, ZENworks, directory integration, asset discovery and mass ticket updates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aleran MarketPlace
Aleran Merchant Services
Epicor Kinetic
Gmail
Google Analytics
IBM Cloud
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Oracle Cloud Infrastructure
QuickBooks Online
SAP ERP
Sage CRM
Salesforce
ShipStation
Square Invoices
Stripe
Xero

Integrations

Aleran MarketPlace
Aleran Merchant Services
Epicor Kinetic
Gmail
Google Analytics
IBM Cloud
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
Oracle Cloud Infrastructure
QuickBooks Online
SAP ERP
Sage CRM
Salesforce
ShipStation
Square Invoices
Stripe
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aleran Software

Founded

2004

Country

United States

Website

www.aleran.com/vendordesk/

Vendor Details

Company Name

GroupLink

Founded

1996

Country

United States

Website

www.grouplink.com

Product Features

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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