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Average Ratings 36 Ratings

Total
ease
features
design
support

Description

VeltoDesk is a remote desktop tool that enables users to connect to and operate another Windows machine for both remote assistance and unattended access. With the application, individuals can easily initiate a session without the need for a user account or traditional installation by simply executing the program and inputting the ID and password of the remote device. This software offers features such as attended support sessions, secure unattended access with password protection, file transfer capabilities, a favorites list for easy access, and an address book for managing connections. It is designed to cater to IT support specialists, managed service providers, small enterprises, and individuals who wish to help others with their computers or remotely access their own. According to the provider, VeltoDesk is available free of charge for both personal and business use. Additionally, its connection process is engineered to seamlessly navigate through routers and firewalls, eliminating the need for users to set up port forwarding, thus simplifying the remote access experience. This makes it a practical solution for a variety of users looking for efficient remote support options.

Description

Zoho Assist is your all-in one remote access solution. It allows you to access remote devices and manage them. You can access your overseas assets and manage them through a web-based remote support session in just a few minutes. Zoho Assist works entirely in the cloud. You can set up remote access without being present and monitor your remote computers, laptops, phones, and servers from anywhere. Zoho Assist works with all major firewalls. It also seamlessly navigates through proxy servers. Get technical support now with industry-standard SSL with 256-bit AES data encryption to protect your data against phishing attacks and other malicious activities

API Access

Has API No 

API Access

Has API Yes 

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Screenshots View All

Integrations

FirmScribe No 
AgencyPlatform No 
Freshdesk No 
Google Workspace No 
Incident IQ No 
Jira No 
Jira Service Management No 
ManageEngine ServiceDesk Plus No 
Pipedrive No 
QFloors No 
ServiceNow No 
Slack No 
Spiceworks Network Monitor No 
Truto No 
VARStreet InstaQuote No 
Zendesk No 
Zoho CRM No 
Zoho Desk No 
Zoho Directory No 
Zoho SalesIQ No 

Integrations

FirmScribe Yes 
AgencyPlatform Yes 
Freshdesk Yes 
Google Workspace Yes 
Incident IQ Yes 
Jira Yes 
Jira Service Management Yes 
ManageEngine ServiceDesk Plus Yes 
Pipedrive Yes 
QFloors Yes 
ServiceNow Yes 
Slack Yes 
Spiceworks Network Monitor Yes 
Truto Yes 
VARStreet InstaQuote Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoho Desk Yes 
Zoho Directory Yes 
Zoho SalesIQ Yes 

Pricing Details

Free
Free for personal and commercial use, with no time limit, subscription, or per-seat fees.
Free Trial No 
Free Version Yes 

Pricing Details

$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

VeltoDesk

Founded

2026

Country

Italy

Website

veltodesk.com/en

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Remote Desktop

Chat Yes 
Cross-Platform Access Yes 
File Transfer Yes 
Group View Yes 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions Yes 
Remote Print Yes 
Remote Wake Yes 
User Management Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat Yes 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support Yes 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control Yes 
Screen Capture Yes 
Screen Mirroring Yes 
Screen Recording Yes 

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