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Description
Secure the most competitive rates from both carriers and couriers, while simultaneously tracking your shipments in real time and safeguarding those that may be vulnerable. Experience comprehensive visibility over all shipments across various carriers, all displayed in a unified interface. Keep an eye on your shipments with real-time tracking, complemented by an exceptions dashboard that highlights deliveries that might encounter delays. Our dedicated in-house services ensure your shipments are protected through proactive monitoring, prompt intervention, and thorough root cause analysis to minimize the risk of disruptions. Utilize exportable reporting and data analytics to maintain strong partnerships with CMOs, specialty Rx partners, 3PLs, and carriers. Enhance operational efficiency by optimizing costs through performance trends and insights. Take advantage of real-time rate comparisons among national carriers and couriers, featuring API integration and temperature control capabilities. Protect your pharmaceutical distribution processes effectively with real-time monitoring, rate shopping, and specialized intervention for at-risk deliveries. In doing so, you can ensure a streamlined operation that meets the highest standards of security and efficiency.
Description
For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system.
The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform.
Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Adobe Commerce
No
BigCommerce
No
Foursixty
No
Klaviyo
No
Magento
No
Salesforce
No
Shopify
No
Shopify Plus
No
WooCommerce
No
Integrations
Adobe Commerce
Yes
BigCommerce
Yes
Foursixty
Yes
Klaviyo
Yes
Magento
Yes
Salesforce
Yes
Shopify
Yes
Shopify Plus
Yes
WooCommerce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
VPL
Country
United States
Website
getvpl.com/pharmaceutical-distribution-software/
Vendor Details
Company Name
WISMOlabs
Founded
2018
Country
United States
Website
wismolabs.com
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
