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features
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support

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Description

Empower your team, vendors, and clients to collaborate securely on cases while managing communication through logs, emails, and instant messaging, all while controlling access and visibility. With VCM, your business tasks are centralized, and our automation streamlines processes to save you valuable time, emphasizing the concept of "billing as you work" to enhance profitability. Virtual Case Management® offers a comprehensive online solution that encompasses contact, case, and document management, alongside integrated accounting, template reports, and seamless email/IM functionality throughout the case lifecycle. By focusing on the daily processes users engage in, we consolidate and automate these tasks into a single-step solution, eliminating the cumbersome multi-clicks and numerous pages typical of online systems. All case data is conveniently maintained on ONE PAGE, leading to a significant time savings of about 30 minutes each day, translating to approximately 10 hours a month. This efficiency not only improves productivity but also allows users to concentrate on case quality and outcomes.

Description

Viddle is a SaaS-based solution for private investigators, as well as investigators in the private and public sectors. Viddle is easy to use and designed to help you save time on case creation and case management. Viddle facilitates collaboration between investigators. Viddle allows a primary investigator to add secondary investigators from partnering organisations and assign tasks to the case team. Viddle includes video conferencing that allows investigators to screen-share and facilitate meetings. All case evidence is stored securely in Amazon AWS S3 Sydney. Viddle allows parties to a case to request information, such as witness statements or evidence, online. This eliminates the need to travel to collect case documents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Bubble No 
Daily No 
Dropbox Yes 
Google Maps No 
Microsoft OneDrive Yes 
QuickBooks Online Yes 
Stripe No 

Integrations

Amazon Web Services (AWS) Yes 
Bubble Yes 
Daily Yes 
Dropbox No 
Google Maps Yes 
Microsoft OneDrive No 
QuickBooks Online No 
Stripe Yes 

Pricing Details

$24.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$39/month
- Cancel any time. No lock in contract.
- Try Viddle free for 14 days with all features before signing up.
- Monthly pay-as-you-go or discounted annual subscription.
- If you would like to pause your subscription, we will be glad to work with you to retain your data accordingly for when you resume.

​Individual Plan:
- $39/month or $390/year
- 1 Investigator Account
- Ideal for a sole trader
- 100GB file storage per month
- $10/month per extra 100GB
- Unlimited external and internal case corroborators**

Team Plan
- $249/month or $2,490/year
- 6 Investigator Accounts*
- $39/month per extra user
- 1TB file storage per month
- $39/month per extra 1TB
- Unlimited external and internal case corroborators**

Custom Enterprise:
- Teams and Individual accounts to suit your organisational structure
- Scalable storage allowance based on forecast data uploads
- Custom workflows and notifications
- Pricing to suit operating budget

*All users in the Team belong to the same investigating organisation.
**Case corroborators are existing Viddle users who have finished their trial period.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Virtual Case Management

Founded

2007

Country

United States

Website

www.virtualcasemanagement.com

Vendor Details

Company Name

Viddle

Founded

2021

Country

Australia

Website

www.viddle.com.au

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Law Enforcement

Case Management Yes 
Certification Management No 
Court Management Yes 
Court Management Integration No 
Crime Scene Management Yes 
Criminal Database No 
Dispatching No 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management Yes 
Scheduling Yes 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management Yes 
Communication Tracking Yes 
Conflict Management Yes 
Corporations Yes 
Court Management Yes 
Discovery Management Yes 
Docket Management No 
Document Management Yes 
Expense Tracking Yes 
Government Yes 
Law Firms Yes 
Records Management Yes 
Task Management Yes 
Time Tracking Yes 
Trust Accounting No 

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

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