Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
UpCart is a comprehensive drawer cart builder that streamlines the process of setting up and personalizing an exceptional cart experience. Our carts are crafted to seamlessly integrate with your website’s branding, ensuring consistency throughout. Enhance customer satisfaction by delivering a user-friendly cart interface that makes shopping enjoyable. Furthermore, leverage UpCart to elevate your average order value through our modules designed for upselling and cross-selling, as well as various add-ons. Implement a sticky cart button to enhance conversion rates while minimizing cart abandonment. Incorporate in-cart upselling and cross-selling features to further increase your average order value. Additionally, display a free shipping bar or promotional discount banner to motivate customers to add more items to their carts. Communicate important updates or insights about your brand with cart announcements to keep customers informed. You can also introduce an Add-On option for shipping insurance or other products tailored to your needs. Lastly, make sure the view cart button stands out by enhancing its visibility with the sticky cart feature.
Description
Customers show a strong preference for live chat when they are comparing various offers or services in real-time. This feature enables them to connect instantly with an agent, allowing for the resolution of issues or the sharing of sensitive information. By leveraging a diverse array of customizable rules, businesses can anticipate customer needs and determine the most effective times and individuals to engage. Furthermore, providing proactive operator assistance can significantly enhance customer loyalty. In addition to improving customer satisfaction and retention, live chat often proves to be more cost-effective compared to traditional email and phone support. It fosters human interaction, opens up fresh opportunities for upselling and cross-selling, and enhances agent efficiency. With just a click, visitors can tackle complex inquiries without the frustration of being placed on hold. This seamless communication allows businesses to interact directly with their online customers through a mix of video, voice, chat, and collaborative tools, including assisted browsing and document sharing. Ultimately, the integration of these tools not only streamlines customer support but also enriches the overall user experience on the website.
API Access
Has API
API Access
Has API
Integrations
Shopify
Apple Pay
Appstle
FuseCommander
Google Drive
Junip
Loox
Nosto
Okendo
PayPal
Integrations
Shopify
Apple Pay
Appstle
FuseCommander
Google Drive
Junip
Loox
Nosto
Okendo
PayPal
Pricing Details
$29.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rokt
Founded
2012
Country
United States
Website
apps.shopify.com/upcart-cart-builder
Vendor Details
Company Name
Vivocha
Founded
2012
Country
Italy
Website
www.vivocha.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management