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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

UpCart is a comprehensive drawer cart builder that streamlines the process of setting up and personalizing an exceptional cart experience. Our carts are crafted to seamlessly integrate with your website’s branding, ensuring consistency throughout. Enhance customer satisfaction by delivering a user-friendly cart interface that makes shopping enjoyable. Furthermore, leverage UpCart to elevate your average order value through our modules designed for upselling and cross-selling, as well as various add-ons. Implement a sticky cart button to enhance conversion rates while minimizing cart abandonment. Incorporate in-cart upselling and cross-selling features to further increase your average order value. Additionally, display a free shipping bar or promotional discount banner to motivate customers to add more items to their carts. Communicate important updates or insights about your brand with cart announcements to keep customers informed. You can also introduce an Add-On option for shipping insurance or other products tailored to your needs. Lastly, make sure the view cart button stands out by enhancing its visibility with the sticky cart feature.

Description

Customers show a strong preference for live chat when they are comparing various offers or services in real-time. This feature enables them to connect instantly with an agent, allowing for the resolution of issues or the sharing of sensitive information. By leveraging a diverse array of customizable rules, businesses can anticipate customer needs and determine the most effective times and individuals to engage. Furthermore, providing proactive operator assistance can significantly enhance customer loyalty. In addition to improving customer satisfaction and retention, live chat often proves to be more cost-effective compared to traditional email and phone support. It fosters human interaction, opens up fresh opportunities for upselling and cross-selling, and enhances agent efficiency. With just a click, visitors can tackle complex inquiries without the frustration of being placed on hold. This seamless communication allows businesses to interact directly with their online customers through a mix of video, voice, chat, and collaborative tools, including assisted browsing and document sharing. Ultimately, the integration of these tools not only streamlines customer support but also enriches the overall user experience on the website.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Apple Pay
Appstle
FuseCommander
Google Drive
Junip
Loox
Nosto
Okendo
PayPal
Prive
Salesforce
Shop Pay
Skio
Smartrr
Stamped
Stay AI
TrustCommander
Webtrends
Zendesk

Integrations

Shopify
Apple Pay
Appstle
FuseCommander
Google Drive
Junip
Loox
Nosto
Okendo
PayPal
Prive
Salesforce
Shop Pay
Skio
Smartrr
Stamped
Stay AI
TrustCommander
Webtrends
Zendesk

Pricing Details

$29.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rokt

Founded

2012

Country

United States

Website

apps.shopify.com/upcart-cart-builder

Vendor Details

Company Name

Vivocha

Founded

2012

Country

Italy

Website

www.vivocha.com

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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