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Description
Are you finding it difficult to foster a positive employee experience through your collaboration tools? In the modern hybrid work environment, employees are increasingly reliant on platforms like Zoom and Microsoft Teams. This raises an essential question: are you ensuring a pleasant and dependable experience that enhances efficiency, boosts productivity, and satisfies users? Furthermore, do employees have assurance that their chosen collaboration tools will function effectively? These digital environments have become the primary spaces for accomplishing tasks, whether remotely or in the office. To address this, it is crucial to establish methods for measuring, monitoring, and consistently enhancing these vital unified communications and collaboration (UCC) applications, much like you would for any server in a data center. Fortunately, this is now achievable through Unisys PowerSuite Collaboration, a robust software solution designed to help you effectively manage and optimize your enterprise communication and collaboration platforms. PowerSuite Collaboration provides IT administrators with a comprehensive suite of experience management dashboards, delivering an integrated view to streamline operations and improve overall user experience. Embracing such tools can lead to significant advancements in organizational efficiency and employee engagement.
Description
Variphy is the preferred analytics and management platform for Cisco Collaboration for over 1,500 public and private organizations, totaling more than 4 million phones in over 30 countries.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Ninja Enhanced Consulting Services
We happily provide a fully functioning trial of Variphy Call Analytics. In as little as 20 minutes, you can be generating tailored reports on your CDR and CUCM data. Call Analytics can be installed on your preferred server and OS; or, to save some time, simply deploy our Linux OVA.
API Access
Has API
API Access
Has API
Integrations
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Webex
Cisco Webex Calling
Microsoft Teams
Zoom Phone
Integrations
Cisco Unified Communications Manager
Cisco Unified Contact Center
Cisco Webex
Cisco Webex Calling
Microsoft Teams
Zoom Phone
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Unisys
Country
United States
Website
www.unisys.com/solutions/communication-collaboration-solutions/
Vendor Details
Company Name
Variphy
Founded
2004
Country
United States
Website
variphy.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
