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Description
Create and share captivating content to take charge of the dialogue. Whether you're a small business or a large enterprise with multiple locations, you can achieve efficiency and impressive results. Utilize distinctive algorithms to analyze the social landscape, providing insights into which content resonates and which does not. With numerical ratings and tailored suggestions, you can easily determine the optimal posts for your audience. Discover and share brand-approved materials effortlessly, as your content is continuously evaluated to enhance your organization’s content intelligence. Schedule messages across various platforms during peak engagement times, and use dynamic text to maintain a personal touch. Launch campaigns on hundreds of Facebook pages, integrate them into your website, and distribute them via email, all while consolidating leads in a single location. Streamline your process with a user-friendly content approval system, adjustable managerial access, and customizable email alerts for a more tailored experience. By leveraging these tools, you can significantly boost your brand's online presence and foster deeper connections with your audience.
Description
When your customers talk about your brand on social platforms, remaining quiet is not an option. You require a comprehensive solution that consolidates all of your social media interactions into one accessible interface. This system should be capable of responding to messages, posts, and mentions efficiently. It should utilize Machine Agents to streamline and automate replies while also documenting interactions to maintain quality standards and regulatory compliance. Eliminate the inconvenience of navigating through multiple channels by integrating Facebook, Instagram, LINE, Twitter, Viber, WhatsApp, and others into a singular view. Empower your agents to provide a fluid, omni-channel experience across your social media utilizing storm CONTACT:SOCIAL. Engage with every communication effectively, as storm CONTACT:SOCIAL will facilitate interactions for direct messages, comments on posts, account tags, and any activity on your wall. Gain a holistic understanding of your social media footprint and enhance your customer engagement strategy. This comprehensive approach not only increases responsiveness but also strengthens your online presence.
API Access
Has API
API Access
Has API
Integrations
Bridgeline Unbound Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bridgeline Digital
Founded
2000
Country
United States
Website
www.experienceunbound.com
Vendor Details
Company Name
Content Guru
Country
United Kingdom
Website
www.contentguru.com/en-gb/products/front-office-cx/storm-contact-social/
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring