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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create and share captivating content to take charge of the dialogue. Whether you're a small business or a large enterprise with multiple locations, you can achieve efficiency and impressive results. Utilize distinctive algorithms to analyze the social landscape, providing insights into which content resonates and which does not. With numerical ratings and tailored suggestions, you can easily determine the optimal posts for your audience. Discover and share brand-approved materials effortlessly, as your content is continuously evaluated to enhance your organization’s content intelligence. Schedule messages across various platforms during peak engagement times, and use dynamic text to maintain a personal touch. Launch campaigns on hundreds of Facebook pages, integrate them into your website, and distribute them via email, all while consolidating leads in a single location. Streamline your process with a user-friendly content approval system, adjustable managerial access, and customizable email alerts for a more tailored experience. By leveraging these tools, you can significantly boost your brand's online presence and foster deeper connections with your audience.

Description

When your customers talk about your brand on social platforms, remaining quiet is not an option. You require a comprehensive solution that consolidates all of your social media interactions into one accessible interface. This system should be capable of responding to messages, posts, and mentions efficiently. It should utilize Machine Agents to streamline and automate replies while also documenting interactions to maintain quality standards and regulatory compliance. Eliminate the inconvenience of navigating through multiple channels by integrating Facebook, Instagram, LINE, Twitter, Viber, WhatsApp, and others into a singular view. Empower your agents to provide a fluid, omni-channel experience across your social media utilizing storm CONTACT:SOCIAL. Engage with every communication effectively, as storm CONTACT:SOCIAL will facilitate interactions for direct messages, comments on posts, account tags, and any activity on your wall. Gain a holistic understanding of your social media footprint and enhance your customer engagement strategy. This comprehensive approach not only increases responsiveness but also strengthens your online presence.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bridgeline Unbound Platform

Integrations

Bridgeline Unbound Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bridgeline Digital

Founded

2000

Country

United States

Website

www.experienceunbound.com

Vendor Details

Company Name

Content Guru

Country

United Kingdom

Website

www.contentguru.com/en-gb/products/front-office-cx/storm-contact-social/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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