storm CONTACT:SOCIAL Description
You can't afford not to be there when customers talk about your company on social media. A solution that combines all of your social media in one place is essential. It can respond to posts, mentions, and messages. It can use Machine Agents to automate replies. This can record interactions to ensure compliance and quality. It eliminates the need to switch channels. You can bring Facebook, Instagram, Viber and WhatsApp onto one screen. Storm CONTACT:SOCIAL empowers agents to provide seamless, omnichannel engagement across all social media platforms. Every contact will be responded to. Storm CONTACT:SOCIAL can generate interactions for direct messages. It will also allow you to post comments, make account tags, and respond to any posts that are made on your wall. Get a complete picture about your social media presence.
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