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Average Ratings 12 Ratings

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ease
features
design
support

Description

USPBX is a cloud-based PBX and VoIP communication platform that aims to modernize traditional telephone systems, offering dependable and high-quality voice services for contemporary businesses. By providing a centralized system, it allows companies to efficiently manage their calls, messaging, and communication processes without needing physical hardware, which simplifies operations and adds advanced features like auto attendants, call routing, and voicemail-to-email. Additionally, it seamlessly integrates with existing software tools such as CRM, ERP, and property management applications, ensuring that calls and customer communications are systematically tracked and organized within business workflows. The platform also offers mobile and desktop applications that transform any device into a complete office extension, allowing teams to remain connected and agile from any location while ensuring a unified professional presence. Furthermore, this flexibility supports enhanced collaboration among team members, leading to improved productivity and customer service.

Description

Smart VoIP Solution for Teams of Any Size Zadarma replaces traditional phone systems with a cloud-based platform that’s easy to configure and use. Whether you’re a freelancer, small business, or global enterprise — Zadarma scales with your needs. What you get: - Local, mobile, and toll-free numbers worldwide - Virtual PBX with call queues, voice menus, call recording - AI Voice Agent and AI-speech recognition and analytics - Connect multiple offices and remote employees - Affordable call rates and flexible pricing plans - Real-time call statistics and recording storage - Support for IP phones, softphones, and browsers No hardware needed — just connect your team and start calling.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Bitrix24
Cloudonix
Facebook
Flowlu
Kommo
Microsoft Teams
Nekton.ai
Orderry
Pipedrive
Planfix
RemOnline
Salesforce
Shopify
Slack
Stackreaction
TeamSale
Telegram
Zendesk
Zoho CRM

Integrations

Axis LMS
Bitrix24
Cloudonix
Facebook
Flowlu
Kommo
Microsoft Teams
Nekton.ai
Orderry
Pipedrive
Planfix
RemOnline
Salesforce
Shopify
Slack
Stackreaction
TeamSale
Telegram
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$2/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

USPBX

Website

uspbx.com

Vendor Details

Company Name

Zadarma

Founded

2006

Country

Bulgaria

Website

zadarma.com/en/

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

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