Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 22 Ratings

Total
ease
features
design
support

Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Description

The cloud phone solution is natively designed for the Zoom platform. Modern user interface and enterprise-class features to simplify voice communications. Zoom administrator portal allows you to manage and provision users, as well as monitor call quality and usage. Globally distributed Zoom cloud platform provides secure HD Voice with enterprise-class reliability. You can easily make and receive calls, share content and participate in video meetings. You can also send chat messages using Zoom desktop or mobile apps. You can easily elevate phone calls to Zoom Meetings without having to ask participants to hang up or dial in to a separate conference bridge. Native apps for Windows, MacOS and Android are easy to use and maximize voice and video quality. There is an ever-growing number of countries that provide local phone numbers. Customers who want to simplify global telephony carrier management can port numbers to Zoom.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Workspace
Microsoft 365
Microsoft Teams
Salesforce
Slack
Active Directory
Desk Manager
Gong
Google Chrome
Jiminny
LiveHelpNow
Microsoft Dynamics 365
Microsoft Outlook
NICE CXone Mpower
Sugar Sell
Twilio Flex
Variphy
Zoom
Zoom Revenue Accelerator
Zoom Workplace

Integrations

Google Workspace
Microsoft 365
Microsoft Teams
Salesforce
Slack
Active Directory
Desk Manager
Gong
Google Chrome
Jiminny
LiveHelpNow
Microsoft Dynamics 365
Microsoft Outlook
NICE CXone Mpower
Sugar Sell
Twilio Flex
Variphy
Zoom
Zoom Revenue Accelerator
Zoom Workplace

Pricing Details

$19.40/User/Month
Free Trial
Free Version

Pricing Details

$14.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NEC Corporation

Founded

1899

Country

Japan

Website

univergeblue.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.us

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

MiCollab Reviews

MiCollab

Mitel Networks

Alternatives

 InfinCE Reviews

InfinCE

Fingent