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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tungsten Communications Manager is perfect for managing all types of outbound communication, including contracts, proposals, insurance, and mortgage-related documents, empowering line-of-business managers to take charge of their correspondence. This solution requires minimal IT support for document delivery across various channels like email, social media, and digital platforms, making it an essential part of transforming your digital workflows. It streamlines workflows and standardizes customer-facing business processes by integrating seamlessly with existing legacy systems and core enterprise applications. By utilizing data and preferences effectively, the platform enables the delivery of personalized, content-rich communications that maximize opportunities for cross-selling and up-selling. Users can create and manage customized communications through a unified platform that consolidates data from multiple sources, ultimately saving time and enhancing operational efficiency. This comprehensive approach to communication management not only improves client engagement but also drives business growth and innovation.

Description

Enhance productivity, streamline efficiency, and ensure compliance, allowing employees to concentrate on more valuable tasks by automating mundane and repetitive processes. As a key component of the top-tier Tungsten Intelligent Automation Platform, Tungsten Robotic Process Automation (RPA) facilitates comprehensive automation solutions. By incorporating artificial intelligence and cognitive capture, Tungsten's robots augment workforce capabilities, utilizing cognitive services to analyze, act on, and interpret vast amounts of data. To expedite workflows and minimize disruptions to systems, RPA gathers and assimilates data within both legacy systems and modern enterprise technologies. Moreover, the platform's low-code and no-code development options empower business users and citizen developers to create, implement, and manage RPA across various workflows, ultimately boosting return on investment. This level of automation not only optimizes operational efficiency but also fosters innovation and growth within organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cognigy.AI

Integrations

Cognigy.AI

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tungsten Automation

Founded

1985

Country

United States

Website

www.tungstenautomation.com/products/communications-manager

Vendor Details

Company Name

Tungsten Automation

Founded

1985

Country

United States

Website

www.tungstenautomation.com/products/rpa

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

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