TruGrid Reviews

TruGrid

4.9 out of 5 stars

Average Ratings 22 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

TruGrid SecureRDP secures access to Windows desktops and applications from any location. It is a DaaS solution that employs a Zero Trust model without firewall exposure. Key Benefits of TruGrid SecureRDP: - No Firewall Exposure & No VPN Needed: Enables remote access without opening inbound firewall ports - Zero Trust Access Control: Restricts connections to pre-authenticated users, reducing ransomware threats - Cloud-Based Authentication: Removes the reliance on RDS gateways, SSL certificates, or third-party MFA tools - Enhanced Performance: Uses a fiber-optic network to minimize connection delays - Quick Deployment & Multi-Tenant Support: Fully operational in under an hour with an intuitive multi-tenant console - Integrated MFA & Azure Compatibility: Supports built-in MFA along with Azure MFA & Active Directory - Broad Device Compatibility: Works seamlessly across Windows, Mac, iOS, Android, and ChromeOS - Always-On Support & Free Setup: 24/7 assistance and complimentary onboarding

Description

Wegweiser serves as a versatile SaaS platform tailored for both managed service providers and IT departments, enhancing remote monitoring and management (RMM) systems with added endpoint intelligence. Utilizing agents compatible with Windows, Linux, and macOS, it gathers essential device telemetry to analyze various aspects such as system performance, security measures, application usage, network metrics, software inventory, and patch management status. The user-friendly console effectively consolidates insights and health scores for devices, groups, organizations, and tenants, incorporating onboarding evaluations, trend analysis, alerts, reporting features, and compliance control mappings. Technicians benefit from AI-assisted chat, which aids in exploring findings and determining probable causes of issues. Additionally, the platform includes browser-based terminal access and remote-control functionalities to facilitate endpoint management. Wegweiser seamlessly integrates with select help-desk and RMM solutions, allowing for the distribution of alerts via Slack, Microsoft Teams, email, or webhooks. This platform is specifically designed to assist MSPs overseeing various client environments while simultaneously providing internal IT teams with enhanced visibility and control alongside their existing RMM tools. With its comprehensive features, Wegweiser empowers users to streamline their operations and improve overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Active Directory Yes 
Kaseya VSA No 
Microsoft 365 Yes 
Microsoft Authenticator Yes 
Microsoft Azure Yes 
Microsoft Entra ID Yes 
Microsoft Remote Desktop Services (RDS) Yes 
Microsoft Teams No 
Slack No 
Zammad No 

Integrations

Active Directory No 
Kaseya VSA Yes 
Microsoft 365 No 
Microsoft Authenticator No 
Microsoft Azure No 
Microsoft Entra ID No 
Microsoft Remote Desktop Services (RDS) No 
Microsoft Teams Yes 
Slack Yes 
Zammad Yes 

Pricing Details

$12/month/user
Includes FREE Trials. Month-to-Month. No Contract. Volume Discounts for Service Providers
Free Trial Yes 
Free Version No 

Pricing Details

$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TruGrid

Founded

2017

Country

United States

Website

www.trugrid.com

Vendor Details

Company Name

Old Forge Technologies

Founded

2020

Country

United Kingdom

Website

wegweiser.tech/

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics No 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Desktop as a Service (DaaS)

Admin Console Yes 
Application Management Yes 
BYOL Management No 
Backup & Recovery No 
Cloud Encryption No 
Device Management Yes 
File Management No 
GPU Virtualization Yes 
Multi-Factor Authentication Yes 
Policy Management Yes 
Single Sign On Yes 
User Provisioning Yes 

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging Yes 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM No 
Dashboard Yes 
Help Desk No 
Issue Management No 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling No 

RDP

Remote Desktop

Chat No 
Cross-Platform Access Yes 
File Transfer Yes 
Group View No 
Mobile Device Access Yes 
Multi Monitor Support Yes 
Record Remote Sessions No 
Remote Print Yes 
Remote Wake No 
User Management Yes 

Remote Work

Collaboration No 
Credential Management Yes 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support No 
Screen Sharing No 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Virtual Desktop (VDI)

Desktop-as-a-Service Yes 
Load Balancing Yes 
Multi-Device Support Yes 
Multi-Factor Authentication Yes 
Permissions / Access Controls Yes 
Self Service Portal Yes 
Third Party Integration Yes 

Virtual Machine

Backup Management No 
Graphical User Interface Yes 
Remote Control No 
VDI Yes 
Virtual Machine Encryption No 
Virtual Machine Migration No 
Virtual Machine Monitoring No 
Virtual Server Yes 

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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