Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TreeAge Pro stands out as the premier software for constructing decision trees, Markov models, and simulations based on events. For over three decades, TreeAge Software, LLC has been at the forefront of decision analysis and health economics. Our dedicated team, consisting of scientists, engineers, trainers, and support staff, has evolved in tandem with the decision analytics community to develop and enhance our flagship product, TreeAge Pro. Based in Williamstown, Massachusetts, TreeAge Software, LLC operates as a privately owned entity. This powerful tool allows users to generate decision trees of any complexity for a variety of decisions. The versatility of TreeAge Pro extends across multiple sectors, including healthcare, legal, oil and gas exploration, management consulting, finance, and education. With a proven track record, TreeAge Software has garnered the confidence of over fifteen thousand modelers across the globe, spanning regions such as the United States, Europe, Latin America, Asia, Australia, and Africa. The software not only facilitates complex analyses but also empowers users to make informed decisions in their respective fields.
Description
Develop call scripts designed to replicate the achievements of your top sales representatives! Agents can utilize these dynamic scripts within their CRM systems, while the platform meticulously tracks the detailed analytics of the paths followed by your team. This interactive tool offers guidance for call center agents across various domains such as technical support, compliance with business processes, telemarketing, lead qualification, and beyond. It also helps in redirecting incoming calls and enhancing customer satisfaction (CSAT) through an interactive self-service experience for customers. You can create applications based on business processes that seamlessly integrate with enterprise data. Powered by an innovative Decision Network Architecture (DNA), Yonyx Map View introduces a groundbreaking solution for designing and visualizing customer interaction flows driven by decision trees. By starting with a symptom, customers can engage in an interactive troubleshooting experience, navigating through a decision tree to identify the root cause and find the appropriate solution promptly. This empowers customers to resolve issues efficiently while minimizing the need for direct agent assistance.
API Access
Has API
API Access
Has API
Integrations
Freshdesk
NetSuite
Salesforce Agentforce Service
ServiceNow
Zendesk
Integrations
Freshdesk
NetSuite
Salesforce Agentforce Service
ServiceNow
Zendesk
Pricing Details
$450 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TreeAge Software
Website
www.treeage.com
Vendor Details
Company Name
Yonyx
Founded
2010
Country
United States
Website
corp.yonyx.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal