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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TrackAware, developed by Sensitel, is an innovative platform designed for real-time visibility and tracking of shipments in logistics. This tool empowers businesses to keep an eye on their shipments, forecast arrival times, identify delays, and handle exceptions while ensuring compliance with service level agreements (SLAs) and enhancing delivery efficiency. With features such as GPS-driven tracking, geofencing notifications, electronic proof of delivery, predictive estimated times of arrival, comprehensive dashboards, and detailed operational reports, TrackAware offers a robust solution. It provides logistics and supply chain professionals with a consolidated view of shipment statuses, enabling them to react swiftly when there are potential delivery issues. Ultimately, TrackAware enhances overall operational effectiveness and customer satisfaction.

Description

Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Attentive No 
Canopy No 
Gorgias No 
Klaviyo No 
Postscript No 
ReturnPro No 
Shopify No 
Shopify Plus No 
Slack No 
Stay AI No 
Zapier No 

Integrations

Attentive Yes 
Canopy Yes 
Gorgias Yes 
Klaviyo Yes 
Postscript Yes 
ReturnPro Yes 
Shopify Yes 
Shopify Plus Yes 
Slack Yes 
Stay AI Yes 
Zapier Yes 

Pricing Details

$30/user/month
Free Trial No 
Free Version No 

Pricing Details

$20 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sensitel

Founded

2017

Country

United States

Website

sensitel.com

Vendor Details

Company Name

Wonderment

Founded

2020

Country

United States

Website

www.wonderment.com

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Product Features

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Alternatives

Alternatives