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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

TrackAware, developed by Sensitel, is an innovative platform designed for real-time visibility and tracking of shipments in logistics. This tool empowers businesses to keep an eye on their shipments, forecast arrival times, identify delays, and handle exceptions while ensuring compliance with service level agreements (SLAs) and enhancing delivery efficiency. With features such as GPS-driven tracking, geofencing notifications, electronic proof of delivery, predictive estimated times of arrival, comprehensive dashboards, and detailed operational reports, TrackAware offers a robust solution. It provides logistics and supply chain professionals with a consolidated view of shipment statuses, enabling them to react swiftly when there are potential delivery issues. Ultimately, TrackAware enhances overall operational effectiveness and customer satisfaction.

Description

Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Attentive
Canopy
Gorgias
Klaviyo
Postscript
ReturnPro
Shopify
Shopify Plus
Slack
Stay AI
Zapier

Integrations

Attentive
Canopy
Gorgias
Klaviyo
Postscript
ReturnPro
Shopify
Shopify Plus
Slack
Stay AI
Zapier

Pricing Details

$30/user/month
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sensitel

Founded

2017

Country

United States

Website

sensitel.com

Vendor Details

Company Name

Wonderment

Founded

2020

Country

United States

Website

www.wonderment.com

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Product Features

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Alternatives

No Alternatives

Alternatives