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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance your customer interactions to boost bookings and gather more reviews effectively. By providing Google Maps links for meetings or pickup points, you can streamline operations and facilitate a seamless experience. Incorporating cross-selling and up-selling strategies will not only increase bookings but also lead to more favorable reviews while saving you valuable time in customer service. Keep guests informed by sending them real-time tracking links for the bus, welcoming them when they board, and offering tailored suggestions for their day. Additionally, request feedback and promote enhanced experiences to encourage positive reviews. Share the precise location of your attraction and provide daily recommendations, including potential up-sell options or meal suggestions prior to their arrival. Capturing moments of guests enjoying their time can further contribute to obtaining more reviews. Delivering all this information directly to their phones offers peace of mind for your customers and reduces inquiries for you. By actively preventing late arrivals and no-shows, you can improve operational efficiency and minimize complaints. Engage customers even before their arrival, generating excitement through captivating pictures and videos while encouraging them to consider booking other products you offer. Ultimately, this proactive approach not only enhances the customer experience but also strengthens their connection with your brand.

Description

For tour operators, the ability to rapidly create itineraries and deliver quotes to clients is paramount, as delays can lead to losing potential business to competitors. In today’s fast-paced digital environment, it’s clear that speed is a key factor in determining success. TourSoft is specifically engineered to help you streamline this process. The travel industry has historically lagged in adopting CRM solutions as essential tools for data management, yet these systems play a vital role in connecting booking and invoicing functions. With a user-friendly interface, TourSoft allows for quick itinerary creation, featuring auto-saving functions and reusable templates that enhance the productivity of your travel agent team. Itineraries can be easily shared with clients online in a timely and precise manner. Agents benefit from prompt notifications, both via the app and email, regarding customer interactions, while clients have the opportunity to provide comments or feedback on the itineraries they receive, leading to improved communication and service. This ultimately fosters a stronger relationship between agents and customers, enhancing overall satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola

Integrations

Bokun
Checkfront
Google Maps
Peek Pro
Rezdy
RocketRez
TrekkSoft
Ventrata
Xola

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

TourOpp

Country

United States

Website

www.go.touropp.com

Vendor Details

Company Name

TourSoft

Founded

2016

Country

India

Website

toursoft.in

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Alternatives

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