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Description
TourConnect AI is award-winning AI software helping Destination Management Companies (DMCs) and inbound tour operators modernise how itineraries are built and managed. By embedding AI directly into operational workflows, the platform reduces manual handling while preserving the customisation required in high-touch travel businesses.
The core of the platform is Itinerary Assist AI, an AI copilot designed to work the way DMC consultants already do. It reads enquiry emails and supporting documents, then generates complete itineraries that align with existing booking systems and operational processes. This approach avoids the disruption often associated with new technology adoption while delivering immediate time savings.
TourConnect AI also offers Booking Automation capabilities that simplify pre-booking and operational tasks across teams. With a growing international customer base, the platform supports DMCs operating across multiple destinations and itinerary types, helping them scale without increasing administrative overhead or compromising consistency and service standards.
Description
WebCRS-OTA is tailored to tap into larger markets while minimizing operational expenses, decreasing inaccuracies in pricing and reservation tasks, streamlining both reservation and contracting methods, and enhancing customer relationships through advanced systems. This intuitive reservation platform allows direct guests, agents, and corporate clients to efficiently book accommodations around the globe via your website, phone, or email after confirming room availability for their preferred dates in line with their travel plans. Hotels can effortlessly input their own room details, amenities, rates, and availability into the system at any time using an XML feed or Extranet, ensuring that updates are accessible every day of the week. This system enables real-time confirmation of bookings directly on your website, allowing for immediate sales closure. By automating the sales process, businesses can manage the same volume of transactions or even increase it, all while significantly lowering costs. Additionally, this system provides enhanced control over profit margins and pricing strategies, ultimately leading to improved financial performance. The combination of these features makes WebCRS-OTA an invaluable tool for modern hospitality management.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Chrome OS
Yes
FareHarbor
Yes
Gmail
Yes
Hero
Yes
Microsoft Outlook
Yes
Peek
Yes
Tourplan
Yes
Ventrata
Yes
Xola
Yes
Zaui
Yes
Integrations
Chrome OS
No
FareHarbor
No
Gmail
No
Hero
No
Microsoft Outlook
No
Peek
No
Tourplan
No
Ventrata
No
Xola
No
Zaui
No
Pricing Details
$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Free Trial
No
Free Version
No
Pricing Details
$3500.00/one-time
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TourConnect AI
Founded
2015
Country
Australia
Website
www.tourconnect.ai/
Vendor Details
Company Name
CRS Technologies
Founded
2007
Country
India
Website
web.webcrs.com/webcrsota/
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
Product Features
Travel Agency
Central Reservation System
Yes
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
Yes
Promotions Management
Yes
Quote Management
Yes
Rental Car Reservations
Yes
Single / Group Reservations
Yes
