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Description
TourConnect AI is award-winning AI software helping Destination Management Companies (DMCs) and inbound tour operators modernise how itineraries are built and managed. By embedding AI directly into operational workflows, the platform reduces manual handling while preserving the customisation required in high-touch travel businesses.
The core of the platform is Itinerary Assist AI, an AI copilot designed to work the way DMC consultants already do. It reads enquiry emails and supporting documents, then generates complete itineraries that align with existing booking systems and operational processes. This approach avoids the disruption often associated with new technology adoption while delivering immediate time savings.
TourConnect AI also offers Booking Automation capabilities that simplify pre-booking and operational tasks across teams. With a growing international customer base, the platform supports DMCs operating across multiple destinations and itinerary types, helping them scale without increasing administrative overhead or compromising consistency and service standards.
Description
Viaondo is a cloud-based itinerary management tool designed specifically for small travel agencies and independent travel consultants. Users are able to craft trips using a web dashboard by composing itineraries, inputting reservations, or importing confirmations such as PDFs, emails, and screenshots. This software efficiently organizes details concerning flights, accommodations, transfers, activities, essential documents, and local time information into a draft that agencies can assess prior to final approval. Each traveler is provided with a personalized, multilingual trip web application via a secure link, which includes itinerary updates, travel documents, maps, and city specifics; additionally, previously saved itineraries, addresses, and documents can be accessed offline. Teams have the capability to repurpose trip plans for future departures and can share tailored links for groups or individual travelers. While Viaondo specializes in the creation and distribution of itineraries, it does not encompass agency CRM functions, invoicing, payment processing, fare inquiries, or supplier bookings. This platform caters to a diverse clientele, including travel agencies, independent advisors, tour operators, group travel organizers, and destination management entities, ensuring a comprehensive solution for their itinerary needs. By streamlining the travel planning process, Viaondo enhances efficiency and facilitates effective communication between agencies and their clients.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Chrome OS
Yes
FareHarbor
Yes
Gmail
Yes
Hero
Yes
Microsoft Outlook
Yes
Peek
Yes
Tourplan
Yes
Ventrata
Yes
WhatsApp
No
Xola
Yes
Integrations
Chrome OS
No
FareHarbor
No
Gmail
No
Hero
No
Microsoft Outlook
No
Peek
No
Tourplan
No
Ventrata
No
WhatsApp
Yes
Xola
No
Pricing Details
$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Free Trial
No
Free Version
No
Pricing Details
$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TourConnect AI
Founded
2015
Country
Australia
Website
www.tourconnect.ai/
Vendor Details
Company Name
Viaondo
Country
Spain
Website
viaondo.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
