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Description
TourConnect AI is award-winning AI software helping Destination Management Companies (DMCs) and inbound tour operators modernise how itineraries are built and managed. By embedding AI directly into operational workflows, the platform reduces manual handling while preserving the customisation required in high-touch travel businesses.
The core of the platform is Itinerary Assist AI, an AI copilot designed to work the way DMC consultants already do. It reads enquiry emails and supporting documents, then generates complete itineraries that align with existing booking systems and operational processes. This approach avoids the disruption often associated with new technology adoption while delivering immediate time savings.
TourConnect AI also offers Booking Automation capabilities that simplify pre-booking and operational tasks across teams. With a growing international customer base, the platform supports DMCs operating across multiple destinations and itinerary types, helping them scale without increasing administrative overhead or compromising consistency and service standards.
Description
Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.
API Access
Has API
API Access
Has API
Integrations
Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui
Integrations
Chrome OS
FareHarbor
Gmail
Hero
Microsoft Outlook
Peek
Tourplan
Ventrata
Xola
Zaui
Pricing Details
$5000/year
Free Trial
Free Version
Pricing Details
$25 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TourConnect AI
Founded
2015
Country
Australia
Website
www.tourconnect.ai/
Vendor Details
Company Name
Umapped
Country
Canada
Website
umapped.com
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations