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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

TourConnect AI is award-winning AI software helping Destination Management Companies (DMCs) and inbound tour operators modernise how itineraries are built and managed. By embedding AI directly into operational workflows, the platform reduces manual handling while preserving the customisation required in high-touch travel businesses. The core of the platform is Itinerary Assist AI, an AI copilot designed to work the way DMC consultants already do. It reads enquiry emails and supporting documents, then generates complete itineraries that align with existing booking systems and operational processes. This approach avoids the disruption often associated with new technology adoption while delivering immediate time savings. TourConnect AI also offers Booking Automation capabilities that simplify pre-booking and operational tasks across teams. With a growing international customer base, the platform supports DMCs operating across multiple destinations and itinerary types, helping them scale without increasing administrative overhead or compromising consistency and service standards.

Description

Umapped provides the ability, adaptability, and efficiency needed to work collaboratively on proposals and travel itineraries alongside industry partners and clients throughout every phase of their journey. With features like real-time updates, tailored content, and mobile messaging, you are equipped to connect with your customers before, during, and after their travels. For travelers seeking access to their itineraries on the go, the Umapped Mobile App is readily available for download on both the Google Play and Apple App stores, allowing them to view all trip details curated by a Travel Professional at any time. Founded in 2012, Umapped was created with the straightforward aim of enhancing the travel experience for all. Our skilled and diverse workforce operates from a historic building in downtown Toronto, with team members spread across the continent. Since its establishment, our mission has consistently focused on fostering a stronger and more meaningful relationship between travel agents and travelers, ensuring that both parties benefit from improved communication and collaboration.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Chrome OS Yes 
FareHarbor Yes 
Gmail Yes 
Hero Yes 
Microsoft Outlook Yes 
Peek Yes 
Tourplan Yes 
Ventrata Yes 
Xola Yes 
Zaui Yes 

Integrations

Chrome OS No 
FareHarbor No 
Gmail No 
Hero No 
Microsoft Outlook No 
Peek No 
Tourplan No 
Ventrata No 
Xola No 
Zaui No 

Pricing Details

$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Free Trial No 
Free Version No 

Pricing Details

$25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TourConnect AI

Founded

2015

Country

Australia

Website

www.tourconnect.ai/

Vendor Details

Company Name

Umapped

Country

Canada

Website

umapped.com

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management No 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations Yes 

Product Features

Travel Agency

Central Reservation System No 
Customer Database No 
Flight Booking No 
GDS / OTA Integration No 
Itinerary Creation Yes 
Marketing Management No 
Payment Processing No 
Promotions Management Yes 
Quote Management No 
Rental Car Reservations No 
Single / Group Reservations No 

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