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Description
Modern cloud-based tools that improve communication and performance at all levels of your organization can transform your organization.
Real-time progress for your organization
ThinkTime is designed for speed. This includes quick deployment, easy integration with existing systems, and a user interface that is simple to use.
Task Management
Advanced tools to track, forecast, assign, and assign work more efficiently
Audit of Store
Converting store visits into actionable tasks
Support
Your in-store support teams receive faster and more effective assistance
Communications
Personal content to inform and engage your associates
Description
Retailers frequently face the challenge of managing a youthful and often temporary workforce, making it difficult to establish a strong connection to their brand. To enhance communication, collaboration, and overall training, it is essential to cultivate a welcoming atmosphere for both front-line employees and their managers through a vibrant online community that equips them with all the necessary resources to excel in their roles. Traction Retail offers a tailored solution built on the Salesforce platform, effectively bridging the gap between retailers and their mobile workforce. Emphasizing performance, self-sufficiency, and open communication, Traction Retail enhances the customer experience across all employees, locations, and brands. By streamlining communication and harmonizing operations across various stores, it encourages stronger ties between corporate headquarters, key stakeholders, and sales associates. Additionally, it simplifies scheduling, task management, and training processes through user-friendly automated tools that benefit both store managers and head office personnel, ultimately creating a more cohesive working environment. This comprehensive approach not only boosts efficiency but also fosters a sense of belonging among employees.
API Access
Has API
API Access
Has API
Integrations
Salesforce Sales Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ThinkTime
Founded
2012
Country
United States
Website
www.thinktime.com
Vendor Details
Company Name
Traction on Demand
Founded
2007
Country
Canada
Website
www.tractionretail.ca
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management