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Average Ratings 0 Ratings
Description
Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages.
Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system.
What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered.
The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.
Description
WonderGuest serves as an online digital guidebook tailored for short-term rental hosts, vacation property owners, and property management professionals. It enables users to craft a guest-oriented guide for each rental, which can be conveniently shared via a link or QR code, allowing guests to access essential arrival information and property specifics in their web browsers without the need for app installation. Hosts have the flexibility to organize and modify the guide’s content within customizable sections that cover access instructions, check-in processes, Wi-Fi details, house rules, appliance usage tips, video resources, and local attractions. The platform also offers the functionality to import property details directly from Airbnb, and the guidebooks cater to multiple languages for diverse guest audiences. In addition to these features, the service includes options for sending guest emails, tracking view statistics, customizing branding, and establishing an online storefront for promoting paid services such as late checkouts or cleaning. A complimentary plan provides access to one guidebook, while paid subscription tiers expand property allowances and introduce additional features specific to each plan. Overall, WonderGuest enhances the guest experience while simplifying the hosting process.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
No
Beds24
Yes
Hostaway
Yes
Smoobu
Yes
Stripe
No
iGMS
Yes
Integrations
Airbnb
Yes
Beds24
No
Hostaway
No
Smoobu
No
Stripe
Yes
iGMS
No
Pricing Details
€49/month
Free Trial
No
Free Version
Yes
Pricing Details
€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TheReach.ai
Founded
2023
Country
Spain
Website
www.thereach.ai
Vendor Details
Company Name
Wonderguest
Founded
2026
Country
France
Website
wonderguest.app/en
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives