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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

Description

WonderGuest serves as an online digital guidebook tailored for short-term rental hosts, vacation property owners, and property management professionals. It enables users to craft a guest-oriented guide for each rental, which can be conveniently shared via a link or QR code, allowing guests to access essential arrival information and property specifics in their web browsers without the need for app installation. Hosts have the flexibility to organize and modify the guide’s content within customizable sections that cover access instructions, check-in processes, Wi-Fi details, house rules, appliance usage tips, video resources, and local attractions. The platform also offers the functionality to import property details directly from Airbnb, and the guidebooks cater to multiple languages for diverse guest audiences. In addition to these features, the service includes options for sending guest emails, tracking view statistics, customizing branding, and establishing an online storefront for promoting paid services such as late checkouts or cleaning. A complimentary plan provides access to one guidebook, while paid subscription tiers expand property allowances and introduce additional features specific to each plan. Overall, WonderGuest enhances the guest experience while simplifying the hosting process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Beds24 Yes 
Hostaway Yes 
Smoobu Yes 
Stripe No 
iGMS Yes 

Integrations

Airbnb Yes 
Beds24 No 
Hostaway No 
Smoobu No 
Stripe Yes 
iGMS No 

Pricing Details

€49/month
Free Trial No 
Free Version Yes 

Pricing Details

€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Vendor Details

Company Name

Wonderguest

Founded

2026

Country

France

Website

wonderguest.app/en

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH

Alternatives

No Alternatives