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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Survey System stands out as the most comprehensive software solution for conducting surveys across various platforms, including web, telephone, mobile, CAPI, and paper formats. This remarkable software is particularly well-suited for mixed-mode surveys, seamlessly integrating two or more methodologies for enhanced data collection. With its voice capture feature, The Survey System allows for the recording of responses in the actual voices of respondents, adding a personal touch to the data gathering process. Its advanced logic capabilities ensure that respondents follow a tailored path through the questions, making adjustments to improve data quality and verify response accuracy. Additionally, if you have pre-existing data like demographic information or past purchases, The Survey System can easily merge this information into individual questionnaires. Users can generate results in various formats, including tables, charts, or text, and even produce real-time reports for online survey responses. Furthermore, sophisticated cross-tabulation features present results segmented by any relevant data points, providing deeper insights into the survey findings. This versatility makes The Survey System an invaluable tool for researchers seeking to optimize their survey processes.

Description

UserReport features two main components: a survey tool and a feedback widget. Functioning seamlessly within your website or application, it allows you to engage directly with your users, gaining insight into their identities, desires, and suggestions for improvement. The installation process for the survey is straightforward; simply create an account, add your website details, and insert a code snippet, then you can relax as the responses start to flow in! The Net Promoter Score (NPS) feature reveals user satisfaction levels and areas for enhancement, and with UserReport, you can also analyze NPS data by demographic segments. The insights from UserReport are extensive, providing information about user ages, parental status, and even pet preferences. Feel free to ask any questions! While Google Analytics shows user behavior on your site, UserReport clarifies who your users are and what they seek. By combining the insights from both tools, you can obtain a comprehensive understanding of your user base! This holistic approach empowers you to make informed decisions that cater to your audience’s needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics

Integrations

Google Analytics

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Creative Research Systems

Founded

1982

Country

United States

Website

www.surveysystem.com

Vendor Details

Company Name

AudienceProject

Founded

2010

Country

Denmark

Website

www.userreport.com

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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Surveyed

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