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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Textla is an SMS marketing and messaging solution hosted in the cloud, designed to simplify the process for businesses wanting to send mass text messages, manage their contact lists, and execute marketing campaigns through an intuitive interface. Users can easily upload their contact information using CSV files or various integrations, categorize them into segments or tags, and send customized bulk messages or schedule campaigns at their convenience. The platform facilitates two-way communication, allowing recipients to respond, with those replies conveniently gathered in a shared inbox accessible to team members. Additionally, Textla features automatic list-cleaning to eliminate invalid or undeliverable numbers, effectively minimizing the waste associated with inactive contacts. It also delivers real-time analytics at the carrier level, enabling users to track the delivery status of their messages, including any errors encountered, thereby enhancing the understanding of campaign effectiveness. Other capabilities include the ability to personalize messages with names and custom fields, schedule message dispatches, utilize keyword opt-ins for list expansion, and integrate seamlessly with various tools, such as CRM systems, to streamline marketing efforts further. With its robust functionality, Textla stands out as a comprehensive tool for businesses looking to optimize their SMS marketing strategies.

Description

Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Aircall No 
Easyflow No 
Facebook Messenger No 
Freshdesk No 
Google Chrome No 
Google Sheets Yes 
Help Scout No 
Microsoft Excel Yes 
Pipedrive No 
Salesforce No 
Sapling AI Writing Assistant No 
Shopify No 
Slack No 
Twilio No 
Vonage Business No 
Vonage Communications APIs (Nexmo) No 
Wufoo No 
Zendesk No 

Integrations

Zapier Yes 
Aircall Yes 
Easyflow Yes 
Facebook Messenger Yes 
Freshdesk Yes 
Google Chrome Yes 
Google Sheets No 
Help Scout Yes 
Microsoft Excel No 
Pipedrive Yes 
Salesforce Yes 
Sapling AI Writing Assistant Yes 
Shopify Yes 
Slack Yes 
Twilio Yes 
Vonage Business Yes 
Vonage Communications APIs (Nexmo) Yes 
Wufoo Yes 
Zendesk Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Textla

Country

United States

Website

www.textla.com

Vendor Details

Company Name

Textline

Founded

2016

Country

United States

Website

textline.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

NPS

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Text4Customers Reviews

Text4Customers

SSA Soft

Alternatives