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Description
No matter the size or financial resources of your business, leveraging text message marketing can significantly enhance your growth. By selecting Textboom, you gain more than just a platform for sending texts; you also acquire a dedicated marketing team with over a decade of expertise committed to your success. TextBoom pioneered the use of text messaging in the nightlife sector, specifically catering to bars and nightclubs, and has since broadened its reach to support a diverse array of businesses, believing that every company can reap the rewards of text-based promotions. We take great pride in our exceptional customer service and have consistently demonstrated, for eleven consecutive years, that Textboom offers the most thorough text message promotion packages available. Furthermore, when it comes to marketing through text messages, Textboom ensures you receive the highest value for your investment, making it an unbeatable choice for any business seeking to thrive. Our commitment to helping you achieve your business goals through effective communication strategies sets us apart in the industry.
Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
API Access
Has API
No
API Access
Has API
No
Integrations
Aircall
No
Easyflow
No
Facebook
Yes
Facebook Messenger
No
Freshdesk
No
Google Chrome
No
Help Scout
No
Pipedrive
No
Salesforce
No
Sapling AI Writing Assistant
No
Integrations
Aircall
Yes
Easyflow
Yes
Facebook
No
Facebook Messenger
Yes
Freshdesk
Yes
Google Chrome
Yes
Help Scout
Yes
Pipedrive
Yes
Salesforce
Yes
Sapling AI Writing Assistant
Yes
Pricing Details
$49.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$59.97 per month
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
TextBoom
Founded
2007
Country
United States
Website
textboom.com
Vendor Details
Company Name
Textline
Founded
2016
Country
United States
Website
textline.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
No
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
