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Description
TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.
Description
You can obtain a free phone number and make calls and send texts across North America at no cost by downloading and using the TextNow app on any device. This unique app stands out as the sole provider of free nationwide cellular service, which is accessible thanks to ad support. To begin, simply purchase a SIM Activation Kit. TextNow also allows for affordable international calling to more than 230 countries, giving you the freedom to communicate without the stress of high charges. By downloading the TextNow app, you'll receive a secondary phone number with a customizable area code. This service can be utilized as your business line across various devices, including your phone, tablet, and computer. Acquiring a SIM activation kit enables you to get a TextNow enabled SIM card, offering unlimited nationwide talk and text for free! Additionally, you have the option to upgrade your account to eliminate ads or gain access to high-speed data. TextNow’s wireless services rely on the infrastructure of a prominent national mobile service provider, ensuring reliable connectivity for users. With TextNow, you can seamlessly manage your communications wherever you go.
API Access
Has API
No
API Access
Has API
No
Integrations
CALLEY
No
Keepgo
No
Live Proxies
No
SCRM Champion
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
TalkToTheManager
Founded
2012
Country
United States
Website
talktothemanager.com
Vendor Details
Company Name
TextNow
Country
Canada
Website
www.textnow.com
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Restaurant Marketing
Advertising Management
No
CRM
No
Customer Data Platform
No
Email Marketing
No
Feedback Management
No
Loyalty Management
No
Marketing Automation
No
Menu Management
No
Online Ordering
No
Personalization
No
Promotion Management
No
SMS Marketing
No
Social Media Management
No
Website Builder
No
