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Description
TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.
Description
Even with the remarkable advancements in technology, the fundamental operation of your phone remains unchanged from what it was a decade ago, relying on a single number that confines all your contacts and conversations to one device. This limitation is what inspired us to develop the groundbreaking TextMe Up app. TextMe Up offers a phone service experience akin to that of email, allowing you to call or text anyone globally, regardless of whether they are users of the app. It also grants you the ability to generate multiple numbers, all manageable from a single account. For instance, if you're selling something online, you can easily create a dedicated TextMe Up number for that purpose. Similarly, if you're navigating the dating scene, you have the option to establish a specific number, thus safeguarding the various aspects of your life from intertwining. Additionally, when traveling or connecting with friends abroad, you can obtain an international number to facilitate communication. Just like accessing your email, TextMe Up can be utilized from virtually anywhere, enabling you to make calls from your tablet or iPad. In the unfortunate event that you misplace your phone, you can effortlessly log into your account from another device, ensuring you stay connected at all times. This versatility makes TextMe Up an essential tool for anyone looking for convenience and security in their communication.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TalkToTheManager
Founded
2012
Country
United States
Website
talktothemanager.com
Vendor Details
Company Name
TextMe Up
Founded
2015
Country
United States
Website
www.textmeup.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
