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Description
TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.
Description
Talkatone is a widely-used application that enables users to make calls and send texts over a WiFi or data connection without consuming cell minutes. This innovative calling app allows you to select a free U.S. phone number of your choice. You can enjoy unlimited texts and calls to most U.S. numbers, including landlines, completely free of charge. With Talkatone, you can effortlessly reach out to friends and family using either WiFi or cellular data, eliminating the need for cell minutes. Furthermore, it transforms your iPod or iPad into a phone and is also compatible with Android devices. Whether you’re traveling or at home, you can call and text U.S. numbers over WiFi without incurring hefty roaming fees. Our goal is to provide you with the freedom to connect anytime, anywhere, and in the way that best suits your needs, all without the hassle and expense of a traditional mobile phone plan. In essence, we offer a modern solution for real-time mobile communication tailored to your preferences. The app is readily available for download on both the App Store and Google Play, making it accessible for everyone.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TalkToTheManager
Founded
2012
Country
United States
Website
talktothemanager.com
Vendor Details
Company Name
Talkatone
Founded
2010
Website
www.talkatone.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Restaurant Marketing
Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder
