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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Talent Genie is your personal recruitment assistant. Our software uses the latest advances in Artificial Intelligence to provide a superior recruitment experience. Genie is a combination of Linguistic Pattern Recognition (and other forms of AI) that allows experienced recruiters to reduce their time spent on recruitment and shortlisting. What would you do with 60 more hours per month? AI allows you to complete your screening in a fraction the time. Regular recruiters save an average 60 hours per month. This allows for an improved user experience. We have 2500 Job Board integrations that allow you to advertise for any vacancy anywhere on the planet. It is the largest integrations platform in the world. Open API allows you to personalize your recruitment experience by integrating with other applications that will enhance your recruitment, such as video and psychometrics.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Intercom
Microsoft Dynamics 365
Oracle Taleo
Salesforce
Thomas International
Vincere
Zendesk
Zendesk Chat
iCIMS

Integrations

Freshdesk
Intercom
Microsoft Dynamics 365
Oracle Taleo
Salesforce
Thomas International
Vincere
Zendesk
Zendesk Chat
iCIMS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Talent Genie

Founded

2005

Country

South Africa

Website

talentgenie.co.za

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Recruitment Marketing

Candidate Relationship Management
Careers Page
Custom Branding
Email Marketing
Internal HR
Marketing Automation
Multi-Channel Marketing
Recruitment Management
Reporting / Analytics
SMS / Text Messaging
Social Recruiting

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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