Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Description

ZigiOps is a powerful no-code integration platform that enables secure, real-time data exchange between enterprise systems. It helps IT, DevOps, and Service teams to streamline workflows, reduce manual effort, and minimize human error by automating data transfers across ITSM, DevOps, Monitoring, Cloud, and CRM tools. Using an intuitive UI and ready-made integration templates, teams can quickly configure, modify, and launch integrations in just a few clicks. No coding or API expertise required. ZigiOps ensures instant synchronization of tickets, alerts, comments, attachments, and related records, keeping all teams aligned with accurate, up-to-date information. Designed for enterprise reliability, ZigiOps offers advanced data mapping and filtering to support complex integration scenarios across multiple systems and entity levels. It operates without a database and does not store any transferred data, enhancing security and protecting data even during system outages. By automating some of the most time-consuming operational tasks, ZigiOps helps organizations improve efficiency, reduce costs, and collaborate more effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk
Cherwell Software
Datadog
Dynatrace
Foglight
Freshdesk
Groove
HappyFox
Jira
Kayako
Kubernetes
Microsoft Teams
Prometheus
SIGNL4
ServiceNow
TOPdesk
VeloCloud SD-WAN
Zabbix

Integrations

Salesforce
Zendesk
Cherwell Software
Datadog
Dynatrace
Foglight
Freshdesk
Groove
HappyFox
Jira
Kayako
Kubernetes
Microsoft Teams
Prometheus
SIGNL4
ServiceNow
TOPdesk
VeloCloud SD-WAN
Zabbix

Pricing Details

$8.00 per user per month
Free Trial
Free Version

Pricing Details

500 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Vendor Details

Company Name

ZigiWave

Founded

2020

Country

Bulgaria

Website

zigiwave.com/

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives

Adeptia Connect Reviews

Adeptia Connect

Adeptia Inc.
Scheer PAS Reviews

Scheer PAS

Scheer PAS Deutschland GmbH