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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

Description

Worksimply empowers teams to embrace hybrid work effectively through features like collaborative tools and a customizable credit system, all while ensuring a smooth booking process. The office serves as a hub for connection and teamwork, allowing you to see your colleagues' work schedules and join them effortlessly. Additionally, Worksimply enhances the workspace experience by providing food, drinks, snacks, board games, and organizing engaging workshops. You can establish budget constraints for individual employees as well as your entire organization, and enjoy a straightforward credit system that streamlines bookings for desks, on-demand offices, and meeting spaces tailored to your team's requirements. With locations spread across Canada and the United States, say goodbye to juggling multiple vendors, invoices, and contracts—Worksimply offers a single bill, one contract, and one integrated platform. Gain access to over 80 diverse spaces throughout North America and discover the benefits for yourself. By simplifying the logistics of hybrid work, Worksimply allows your team to focus on productivity and collaboration.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

Integrations

Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
Salesforce
Zendesk

Pricing Details

$8.00 per user per month
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Vendor Details

Company Name

Worksimply

Country

United States

Website

worksimply.com/platform/

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Alternatives