Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
For three decades, we have partnered with grocery, drug, DIY, and mass merchandise retailers, along with their CPG manufacturer collaborators, to tackle significant challenges related to growth and profitability through the use of cutting-edge software solutions. With the advent of AI, we are now enhancing their return on investment even further. Our innovations aim to boost customer engagement, facilitate better supplier collaboration, roll out food-to-go services, or transform retail spaces to incorporate new in-store services and click-and-collect options, with a track record of proven results. By leveraging in-depth customer data and analyzing existing sales trends, we help optimize pricing strategies and promotional efforts, leading to increased customer satisfaction. Our commitment to delivering effective solutions ensures that retailers can navigate the complexities of the market while fostering lasting relationships with their customers.
Description
As retailers develop strategies for a post-COVID landscape characterized by increasing expenses, evolving consumer habits, intense competition, and the enforcement of safety protocols, the ability to react promptly has become essential. This necessity calls for a fundamental transformation in the operational models of retailers. The path ahead involves fostering resilience to unlock significant value and to make informed decisions supported by extensive data, predictive analytics, and intelligent, real-time insights that are both personalized and localized. TCS Optumera™ offers a comprehensive AI-driven retail optimization suite designed to enhance both merchandising and supply chain decisions in a cohesive manner. By leveraging this technology, retailers have experienced sales growth between 3-5%, a reduction of nearly 50% in time invested, the implementation of five times more strategies, and a decrease in costs ranging from 20-30%. Moreover, it enables the optimization of customer baskets across various channels by taking into account demand transferability, consumer preference sets, predictive analytics, and competitive offerings, ensuring a tailored shopping experience for each customer. This comprehensive approach not only increases efficiency but also positions retailers to thrive in a rapidly evolving market.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Appian
No
Avaya Aura
No
BeyondTrust Endpoint Privilege Management
No
Blueprint
No
Bosch IoT Suite
No
CA Flowdock
No
Creatio
No
Freshdesk
No
HPE Consumption Analytics
No
Integrations
Amazon Web Services (AWS)
Yes
Appian
Yes
Avaya Aura
Yes
BeyondTrust Endpoint Privilege Management
Yes
Blueprint
Yes
Bosch IoT Suite
Yes
CA Flowdock
Yes
Creatio
Yes
Freshdesk
Yes
HPE Consumption Analytics
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Symphony RetailAI
Founded
1986
Country
United States
Website
www.symphonyretailai.com/solutions/
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/optumera-digital-merchandising-suite
Product Features
CPG
Customer Management
No
Electronic Data Interchange
No
Financial Accounting
No
Forecast / Demand Planning
No
Inventory Management
No
Lot Tracking
No
Pricing Management
No
Shopper Marketing
No
Trade Promotion
No
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No