Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sutherland Perform evaluates customer interactions by analyzing various parameters to ensure employees comply with established customer engagement processes. This monitoring enables the identification of new opportunities that empower employees to enhance the customer experience significantly. By leveraging data from customer voices, emails, chats, and social media, Perform generates actionable insights that can be utilized at multiple levels, including agents, teams, managers, channels, lines of business, and across the entire organization. These insights facilitate personalized coaching for employees, guiding them on how to improve their assistance to customers and adapt their approaches to provide superior experiences in the future. With our innovative tools, cutting-edge technology, and dedicated personnel, we position your business to excel in a world that is increasingly relying on remote interactions. Furthermore, our expert teams are committed to unlocking high-performance results through adaptable and resilient services that can be seamlessly delivered from any location around the globe.

Description

In a remote work environment, fostering intrinsic motivation becomes crucial for your team’s success. Our motivationWorks software enhances intrinsic motivation, boosts resilience, and increases engagement for every employee, irrespective of their location, while equipping teams to excel from afar. This innovative platform not only trains and coaches individuals but also sustains their intrinsic motivation, providing comprehensive support for leaders, managers, and staff alike. By utilizing cutting-edge motivational science, motivationWorks delivers detailed metrics that assess employee experiences, highlighting factors that strengthen or undermine intrinsic motivation. The system identifies how motivation and engagement challenges affect overall performance and well-being, offering tailored recommendations for improvement. Individuals at all levels, from staff members to executives, gain valuable feedback and actionable insights aimed at enhancing intrinsic motivation and resilience within the organization. In this way, motivationWorks empowers your workforce to navigate the complexities of remote work effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-perform

Vendor Details

Company Name

Immersyve

Country

United States

Website

motivationworks.com

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Alternatives

Hacker Rangers Reviews

Hacker Rangers

Hacker Rangers Security Awareness
Touchpoint Dashboard Reviews

Touchpoint Dashboard

Strativity Group
Imperative Reviews

Imperative

Imperative Group