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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Subivi has been designed to help you effortlessly oversee your entire customer support process with ease and simplicity. Our platform is filled with tools specifically tailored to ensure you can resolve your tickets swiftly while keeping customers happy and inclined to make repeat purchases. Understanding the challenges posed by eBay’s messaging and ticketing system, we offer a solution that allows you to manage all your tickets through Subivi without the need to access eBay directly. You can easily upload shipping labels, process refunds (both full and partial), and update tracking numbers with just a few clicks. Subivi accommodates all of eBay’s ticket categories, including returns, disputes, INS cases, cancellations, and general inquiries. As entrepreneurs, we frequently find ourselves juggling laborious and repetitive tasks, such as repeatedly opening an Excel sheet for template responses, copying customer details, or sending follow-up 'thank-you' messages after each sale. By streamlining these processes, Subivi enables you to focus on more significant aspects of your business, enhancing overall productivity and customer satisfaction.

Description

uBugtrack is a lightweight, intelligent, and stylish collaboration tool designed for real-time management of tasks, issues, crashes, and releases. Any updates on a ticket since your last visit will be highlighted in bold for easy identification. When you initiate a new build, simply click on "create release note," and uBugtrack will seamlessly attach all newly fixed or closed tickets to the release note. Additionally, any new comment you add to a ticket in uBugtrack will be automatically forwarded to a designated Slack channel, keeping your team informed. The platform features a RESTful JSON API, enabling integration with your existing applications for enhanced functionality. Currently, uBugtrack is in public beta and is completely free with no usage limits, allowing you to utilize it for production ticket management without the worry of data deletion after the beta phase concludes. This makes it an excellent choice for teams looking for an efficient task management solution.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

eBay

Integrations

eBay

Pricing Details

$12 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Subivi

Founded

2016

Country

Israel

Website

app.subivi.com

Vendor Details

Company Name

uBugtrack

Country

France

Website

ubugtrack.com

Product Features

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Alternatives

Alternatives

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Feedback

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